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What should I do if an iPhone X face ID is not working after repairs?

QuestionsCategory: iPhoneWhat should I do if an iPhone X face ID is not working after repairs?
Alan asked 7 months ago

After my iPhone X repaired, I found my iPhone X face ID isn’t working? What should I do?

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REWA replied 6 months ago

What issues did you repair before?

1 Answers
REWA answered 3 months ago

Generally, replacing screen will not affect the face ID functions. We guess the problem is caused by improper operations during the repair, which results in the damage of flex cables or other components. We got a video about troubleshooting the iPhone X face ID failure caused by the damage of flex cable. Step by step tutorial guide please check this video.

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